– Founded in 1988
– Headquartered in San Diego, California
– Escalate provides software solutions that enable cross channel commerce in the store, on the Web and over the phone
– Solutions include clienteling, e-commerce, order management, and retail CRM solutions, as well as contact center, gift registry, guided selling, general retail and direct commerce applications
– Founded in 1975
– Headquartered in Atlanta, Georgia
–RedPrairie offers inventory, transportation, and workforce solutions for manufacturers, distributors, and retailers
– RedPrairie maintains over 20 global offices and provides solutions at more than 34,000 customer sites in over 40 countries
– The acquisition creates a compelling combination of assets, capabilities, and people that leverage Escalate’s capabilities and extend RedPrairie’s supply chain leadership position to create a combination of solutions that integrate and optimize the customer experience
– Ideally positions RedPrairie to manage both supply chain and retail activities, from the time a customer first makes contact with a retailer—no matter the channel, touch point, or device—all the way through to fulfillment
– Enhances RedPrairie’s ability to leverage their Workforce and Inventory Management solutions to help retailers optimize inventory and fulfillment processes
– Arma Partners was engaged by Escalate shareholders to evaluate the company’s strategic options
– Arma Partners worked closely with management to identify and contact both upstream and downstream strategic partners and explore value-enhancing transactions
– The highly focused approach, emphasizing both the tangible and non-tangible aspects of the transaction, enabled shareholders to evaluate their alternatives in a very short time frame
– All of the key points of the transaction were negotiated up-front in a detailed term sheet, while there was still competitive tension