Advised beCogent, an outsourced contact centre vendor, on its sale to Teleperformance SA
Arma Partners is pleased to announce that it has acted as exclusive financial advisor to beCogent Limited (“beCogent”) on its sale to Teleperformance SA (“Teleperformance”).
beCogent is an outsourced contact centre solutions business based in Scotland with offices in Airdrie, Erskine, Kilmarnock and Glasgow. beCogent has deep experience and award winning expertise serving clients in numerous industry sectors, with an emphasis on the Financial Services, Retail and Telecommunication/ISP industries. beCogent has 3,000 employees and forecasts revenue of approximately GBP 50 million in 2010.
The combination of beCogent and Teleperformance creates the second largest operator of outsourced contact centres in the UK. Together, the companies will be able to serve all parts of the UK more effectively and deliver the most comprehensive onshore and offshore offering in the market.